“Hey, that’s dope!”Īnd with that, she made her way back to her Oakland apartment alone and, for the first time in her life, spent Christmas without her family - while we put aside the ornaments that have always been hers to hang on the tree.Ĭhristmas has always been fraught for my three daughters and me. “You’re crying that hard about not being home you must really love your family,” he said. Elderly women being shooed away from the gate, when they have nowhere else to go. Girls in Christmas sweaters with tears streaming down their cheeks. ![]() My daughter texted me: “I’ve seen multiple grown men break down crying when they realize there’s no way to get home in time. But all of those flights were canceled too.Īs the drama wore on, the crowds of bewildered travelers grew, stuck for hours in slow-moving lines that snaked from the gates past the baggage claim and onto the walkway outside - with no clue what Southwest planned to do.Īs time ran out for Christmas flights, overworked gate agents were left to deal with a restive crowd - with no relief in sight. My daughter was rebooked on six different flights and spent two days shuttling between airports in Oakland and San Francisco. Southwest gate agents were frantically trying to rebook passengers, but their options were shrinking rapidly as planes were grounded by weather and absent flight crews. ![]() She was herded into a line with hundreds of others from grounded flights, and their surreal odyssey began. ![]() She was supposed to leave Oakland on Saturday and arrived at the airport with two hours to spare only then did she learn that her flight had been canceled. And my Christmas won’t start until my youngest daughter walks in the door. I know, because our family was one of them.
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